211 Call Center Virtual Volunteer Opportunity: SNAP Outbound Re-engagement Support

Next date is Tuesday, July 7th, 2020 from 9:00am to 11:00am (MT)
Repeats

About

PositionsMany
RegistrationOpens May 1, 2020 8:00am
Registration ClosesAny time before each end date or when space runs out.
Description
Mile High United Way's 211 Resource Center is a statewide community resource that connects individuals and families to critical resources including food, shelter, rent payment assistance, housing, childcare, transportation and much more.

Volunteers for this virtual opportunity will call
back SNAP applicants within 2 weeks after their application was submitted to go through a check list to provide encouragement that they submit all required documents and interview process and support the client follow through in order to get their applications approved. This checklist will ensure they have been in contact with a SNAP representative, that they have submitted all documents needed, and they have set up an appointment for a SNAP interview with the SNAP office. They will also answer client's questions regarding the SNAP application submission process or direct the clients to the correct contact to find out more information and move forward. This volunteer opportunity will help to encourage clients to follow through and take the final steps to getting their SNAP applications approved to receive food benefits.

Time Commitment Required: 4 Hour per week minimum time requirement for volunteers. 2 supervised shifts from 9am - 11am on Tuesdays and Thursdays each week.

Mandatory Registration Requirement:

  • Must Agree to Confidentiality Agreement Waiver when registering for this opportunity to be eligible to participate.
  • Ensure you have a quiet and confidential work space to take calls.
  • Ensure you have a working laptop, internet, and headphones.
  • Complete the 1-hour online training.
Mandatory Training: 1 Hour training takes place on the first Monday of each month. For a calendar invite to the mandatory training or any questions regarding this volunteer opportunity, please email kasey.harlos@unitedwaydenver.org.

TO ENSURE ELIGIBILITY, FOR REGISTRATION CODE PLEASE EMAIL KASEY.HARLOS@UNITEDWAYDENVER.ORG.

SHARE: Help us spread the word and get more volunteers! Don't forget to tag @unitedwaydenver and use hashtags #DoingMyPartCo and #LiveUnited on social media. If you would like to share your experience volunteering with us, please email cory.palencia@unitedwaydenver.org, and we will share our on channels.


THIS OPPORTUNITY IS APPROVED FOR COURT-ORDERED COMMUNITY SERVICE COMPLETION. TO REGISTER OR LEARN MORE, PLEASE EMAIL: KASEY.HARLOS@UNITEDWAYDENVER.ORG


Requirement DetailsWondering if you should register to volunteer? Based on the CDC guidelines, we are asking you the following questions:
  1. Have you or someone in your household traveled to a country on the CDC’s Level 3 watch list in the last 30 days? At this time, these include China, Iran, Italy and South Korea. These may change. See the CDC’s guidelines for the most up-to-date list.

  2. Have you been exposed to someone who has been diagnosed with COVID-19? See the CDC’s risk assessment guidance.

  3. Do you have symptoms consistent with COVID-19? Symptoms can include a fever, cough or shortness of breath. See the CDC’s symptom information.

If you answered "yes" to any of those questions, we ask you not to register. We are doing all we can to align with best practices and keep our community healthy.  
CausesChildren & Youth Community Disaster Relief Employment Food Insecurity, Hunger General Advocacy General Education Homeless & Housing Poverty & Basic Needs
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Location: 711 Park Ave West, Denver, CO 80205

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