2-1-1 Emergency Response Training Certification

Wednesday, October 13th, 2021 from 3:00pm to 5:30pm (MT)
This has ended. If you attended, let the organizer know by recording your Impact!


Please join us for the 2021 2-1-1 Emergency Response Training Certification on October 13th from 3:00-5:00pm (5:00-5:30pm will be an optional celebration at Woods Boss to celebrate certification completion - first drink is on us!) 

This training will prepare you to be able to answer general incoming calls for the 2-1-1 program.  The goal of this is to ensure during an emergency, if/when our call volume spikes, we can reach out to certified internal and external volunteers to help assist in answering calls when the community needs it most and to ensure that there is not a long wait time during the most vital moments.  

This certification is an in-person volunteer opportunity that requires a laptop and headset for all participants.  A virtual option will be available (in-person is preferred). For those who will be joining virtually, a link will be sent out 48 hours prior to the training.   The certification will be valid for 6 months and will need to be renewed in April 2022.  For internal staff members - this is a mandatory training.  All participants will be required to sign a COVID-19 waiver and a confidentiality agreement for our 2-1-1 clients.   

For volunteers with questions, please contact Yael Holzman Castellands, yael.holzman@unitedwaydenver.org.
For internal staff members with questions, please contact Kasey Harlos, kasey.harlos@unitedwaydenver.org.   

0 Remaining
Opens Oct 1, 2021 12:00am
Requirement Details
Wondering if you should register to volunteer? Based on the CDC guidelines, we are asking you the following questions:
  1. Have you been exposed to someone who has been diagnosed with COVID-19? See the CDC’s risk assessment guidance.

  2. Do you have symptoms consistent with COVID-19? Symptoms can include a cough or shortness of breath or at least two of the following: Fever, Chills, Repeated shaking with chills, Muscle pain, Headache, Sore throat, New loss of taste or smell. See the CDC’s symptom information.

If you answered "yes" to any of those questions, we ask you not to register. We are doing all we can to align with best practices and keep our community healthy.
Sustainable Development Goals
13 Positions Filled | 6 Impacts | 14 Hours


Sara Shanahan wrote on October 4th, 2021

I won't be able to attend in-person, but please send a link to the virtual training. Thank you!