From Inbox to Impact: Communication Strategies That Scale w/ Dana DeFebbo

Volunteer communication is not about having the most tools. It is about matching your message, your audience, and your actual resources, so volunteers receive, read, and act on what you send. This session offers a practical framework that scales from small nonprofits working out of a shared inbox to larger organizations running automated CRM workflows.

Participants will leave with:

• A method for segmenting volunteers so the right people get the right message
• A way to evaluate communication tools based on what your team can realistically maintain
• Concrete techniques for subject lines, structure, and calls to action
• Ideas for building repeatable systems that outlast any one staff member