UT Night at Trail of Lights

This team is stationed in Volunteer Check-In until another team calls in for support. Support team members must be flexible, familiar with all volunteer roles, and willing to jump into any task. You may assist with Trail activities, or you may jump in with another team. Other roles include: Interior Trail Guides Pairs of Trail Guides will be positioned at key positions to answer questions, help reunite families should they become separated, collect lost and found items, and generally help along attendees as they enjoy the Trail. This is a critical role for guests to enjoy an organized event. Volunteers must be informed, outgoing, energetic and helpful. Exterior Trail Guides Exterior Trail Guides will have the first and last interaction with visitors, greeting when they arrive and wishing them Happy Holidays as they exit. Positions will be near the iconic Christmas tree, near the entrance to guide attendees to the proper queue or entrance, near the shuttle arrival and departure point, or at the exit. Must be outgoing, enthusiastic and helpful to set a positive tone for the event. Exterior Trail Guides also need to be able to accurately direct attendees to their destinations (parking lot, shuttle queue, downtown, etc). Zip Hospitality If you have experience in the service industry or interest in lending a helping hand at holiday parties, this may be the team for you. The Hospitality team will serve Zip pass holders and private corporate holiday parties hosted exclusively in the Hospitality Area of the Trail of Lights. Duties may include greeting guests, replenishing cookie trays and drinks, light clean up, and other miscellaneous tasks. Must be professional, helpful, outgoing and willing to do light lifting and clean up. Santa’s Workshop Santa’s Workshop is a main attraction for the Trail of Lights’ young guests. The area buzzes with festive activities, crafts, and photo opps. Volunteers in this area will warmly welcome Santa’s guests, control queues and help with other tasks to ensure that the workshop is operating smoothly. Only positive attitudes are welcome in Santa’s Workshop, so consider this role if you’re willing to lift heavy loads of cheer. Volunteer Check In Volunteers set the tone for the entire event, which is why it’s important that volunteering at Trail of Lights is a positive experience from the time they arrive until they leave. You will greet volunteers to check them in for shifts, help organize volunteer check in, and set out dinner each night. Must be friendly, professional and organized.