I thought it was excellent info. I especially appreciated the example of the person who is presently living on the streets and reframing to add context and empathy and how that allows us to see things in a different light. I also loved the thought around going from pity to sympathy to empathy, as well as the point regarding posting pics on social media to get recognition vs being respectful of people's situations as to your point, it should be about helping and not about doing something in order to get recognition. Overall I thought it was very timely, really good information, and it certainly made me pause/assess. Thank you so much!