Brookelynn Matthews

I messaged West Williams through Give Pulse twice and have received no response. I initially reached out on February 18th and followed up on February 26th. I registered to volunteer on February 26th, but did not receive the required volunteer forms or the warehouse location, which made it so that I could not volunteer.

I completely understand that I registered day of, and your team is busy doing amazing work, so that may have been the reason I did not receive the information in time. However, the lack of response to multiple messages was discouraging. I am disappointed because I love the work that this organization does, and would have loved to volunteer.

I hope the communication process can be improved in the future so that new volunteers can help at Beast Pantry without similar issues.