|Registration||Opens Apr 21, 2020 8:00am|
|Registration Closes||Any time before each end date or when space runs out.|
Mile High United Way's 211 Resource Center is a statewide community resource that connects individuals and families to critical resources including food, shelter, rent payment assistance, housing, childcare, transportation and much more.
Volunteers for this virtual opportunity will do customer service outbound calls to 211 clients that have previously called in for resources from 211. These callbacks are to learn more about the assistance that the client received from 211 as well as from the resources that we are providing our clients. Volunteer will also do a second ask at the end of the call to see if the client needs additional resources. If client says yes, then they will be transferred to the 211 English/Spanish line for more resources or we will take down their name and number and have a navigator call them back within 24 hours. Volunteers will be provided a script and use a forms survey already created to asks a series of questions regarding the service they received. These outbound calls are to clients that called 211 several weeks prior to this follow-up call. The collection of these surveys and callbacks help to further add to the data collection process that we compile quarterly and yearly to show the statistics behind the 211 Program. The data gathered will help us to continue to share out the benefits of 211 referrals and services on our community.
Time Commitment Required: 4 Hour per week minimum time requirement for volunteers. 2 supervised shifts from 9am - 11am on Tuesdays and Thursdays each week.
Mandatory Registration Requirement:
TO ENSURE ELIGIBILITY, FOR REGISTRATION CODE PLEASE EMAIL KASEY.HARLOS@UNITEDWAYDENVER.ORG.
SHARE: Help us spread the word and get more volunteers! Don't forget to tag @unitedwaydenver and use hashtags #DoingMyPartCo and #LiveUnited on social media. If you would like to share your experience volunteering with us, please email email@example.com, and we will share our on channels.
|Requirement Details||Wondering if you should register to volunteer? Based on the CDC guidelines, we are asking you the following questions:|
|Causes||Children & Youth Community Disaster Relief Employment Food Insecurity, Hunger General Advocacy General Education Homeless & Housing Poverty & Basic Needs|
199 Positions Filled | 72 Impacts | 144 Hours