About
Project Homeless Connect is a free resource fair for homeless and at-risk individuals and families. During this one day event clients are able to access an array of services ranging from ID services, housing services, resume workshops, clothing banks, vision check and healthcare to veterans services, childcare, petcare and much more. We expect to see 1,000 clients at this years event and need nearly as many volunteers to make the day a success. Please join us on November 3rd as we help our most vulnerable population access the resources they need to become self-sufficient for themselves and their families.
All volunteers are encouraged to attend an in-person training prior to the event or attend a training the morning of the event. Below are the following in-person training opportunities.
In-person training sessions available:
- October 12, 12:00 - 1:00 PM, Mile High United Way - PCL Conference Room
- October 17, 10:00 - 11:00 AM, Mile High United Way - PCL Conference Room
- October 19, 5:00 - 6:00 PM, Mile High United Way - PCL Conference Room
- November 3, 9-9:30AM; 10:30-11AM; 12:30-1PM (approximately every 10-15 minutes), Colorado Convention Center
A few people you will meet... View All
Shifts (14)
Shift | Start Time | End Time | Address | Description | Registrants Needed | |
---|---|---|---|---|---|---|
Pre-Event Prep | 2:30pm (MT) | 6:30pm (MT) | 700 14th Street 700 14th St Denver, Colorado 80202 | Assist with set-up the afternoon before the event at the Colorado Convention Center. Set-up includes loading in supplies, set up of signage, unloading of rented supplies and setting up tables and chairs, preparing lunches, and organizing and preparing clipboards. Volunteers will be assigned tasks as they arrive. | 55/60 | Over |
Shift | Start Time | End Time | Address | Description | Registrants Needed | |
---|---|---|---|---|---|---|
Volunteer Check-In | 8:30am (MT) | 2:00pm (MT) | 700 14th Street 700 14th St Denver, Colorado 80202 Volunteer check-in area will be in the main hall right when you enter the convention center through the doors at 12th and Welton. | Check-in volunteers as they arrive to the event, hand out volunteer t-shirts, and provide instructions and directions to designated volunteer areas. When all volunteers are checked-in, turn in check-in forms to area lead. | 20/20 | Over |
Bag Check/Lost and Found | 9:00am (MT) | 3:15pm (MT) | 700 14th Street 700 14th St Denver, Colorado 80202 | There will be a bag-check area in the main lobby where guests can leave their belongings while they navigate services. Volunteers will receive items, ticket them and give the corresponding ticket to the guest for pick-up after they are done receiving services. This area also serves as lost and found.... | 15/15 | Over |
Provider Support | 9:00am (MT) | 2:00pm (MT) | 700 14th Street 700 14th St Denver, Colorado 80202 | Greet and assist resource providers (those giving/providing the specific services to guests) as they arrive for PHC. Help with loading and delivering of items from provider cars to their booths on the concourse. Offer provider assistance as needed throughout the day including bringing food, water and supplies as needed to... | 10/10 | Over |
Welcome Team | 9:00am (MT) | 1:30pm (MT) | 700 14th Street 700 14th St Denver, Colorado 80202 | Volunteers will be stationed at entrances around the Convention Center to greet and direct volunteers and guests. Additionally, in the main lobby at 13th and Welton a group will help traffic flow smoothly as volunteers and guests form a line. | 27/27 | Over |
Guest Services Shift 1 | 9:30am (MT) | 12:00pm (MT) | 700 14th Street 700 14th St Denver, Colorado 80202 | Volunteers are paired one-on-one with guests to help them prioritize and navigate the services provided at Project Homeless Connect. Volunteers assist with filling out the guest intake survey form and accompany guests to different service areas. Volunteers should plan to stay with their guest from the time the guest arrives... | 372/375 | Over |
Discharge | 10:00am (MT) | 4:00pm (MT) | 700 14th Street 700 14th St Denver, Colorado 80202 | Discharge is the last stop for participants before they leave the event. Please confirm that participants received appropriate support and needed services for the day. Collect and organize clipboards, completed intake forms and participant surveys. Please plan to stay until all participants have left the event. | 14/14 | Over |
Information Desk | 10:00am (MT) | 3:00pm (MT) | 700 14th Street 700 14th St Denver, Colorado 80202 | There will be 2-4 information desks at the event. 2 volunteers will staff each information desk and provide assistance to guests, volunteers and service providers. This may include handing out maps, resource materials, fielding FAQ's and general event information. | 10/10 | Over |
Line Guides | 10:00am (MT) | 2:30pm (MT) | 700 14th Street 700 14th St Denver, Colorado 80202 | With nearly 2,000 guests and volunteers at this event, line guides are needed to help avoid chaos! Volunteers will help direct traffic at the most congested service sites. Duties will include making sure guests are in the correct line and have the correct paperwork for that line and ensuring that... | 20/20 | Over |
Supply Handout | 10:00am (MT) | 3:15pm (MT) | 700 14th Street 700 14th St Denver, Colorado 80202 | All guests leave Project Homeless Connect with a goodie bag filled with hygiene items. Volunteers are needed to hand out the bags to guests, organize the bags and ensure that the hygiene table stays clean, organized and empty of debris. | 13/13 | Over |
Meal Service | 10:30am (MT) | 3:00pm (MT) | Colorado Convention Center 700 14th St Denver, CO 80202 | Volunteers will be responsible for handing out snack items and beverages to all guests, volunteers and service providers. Ensure that the lunch table is constantly stocked and that the lunch area remains clean of debris. | 20/20 | Over |
Guest Services Shift 2 | 11:00am (MT) | 1:30pm (MT) | Colorado Convention Center 700 14th St Denver, CO 80202 | Volunteers are paired one-on-one with guests to help them prioritize and navigate the services provided at Project Homeless Connect. Volunteers assist with filling out the guest intake survey form and accompany guests to different service areas. Volunteers should plan to stay with their guest from the time the guest arrives... | 218/250 | Over |
Guest Services Shift 3 | 1:00pm (MT) | 3:30pm (MT) | Colorado Convention Center 700 14th St Denver, CO 80202 Volunteers should enter through the doors at 13th and Welton. | Volunteers are paired one-on-one with guests to help them prioritize and navigate the services provided at Project Homeless Connect. Volunteers assist with filling out the guest intake survey form and accompany guests to different service areas. Volunteers should plan to stay with their guest from the time the guest arrives... | 64/75 | Over |
Event Tear-Down | 3:00pm (MT) | 6:00pm (MT) | Colorado Convention Center 700 14th St Denver, 80202 80202 | Assist with tear-down after the event is over. Includes leading supplies from the concourse to vehicles outside the venue, tearing down signs, gathering clipboards and breaking down tables and chairs. Tear-down will begin at 3pm at the Colorado Convention Center. The more people that help the faster it will be... | 34/35 | Over |
Wall

Tasina Henderson wrote on November 2nd, 2016
Is the online training video still in production?
Haley Shelley wrote on September 27th, 2016
Friendly reminder:
All volunteers will need to either attend an in-person training prior to the event, view the online training video (still in production) or attend the training the morning of the event. Below are the following in-person training opportunities.
In-person training sessions available:
- October 12, 12:00 - 1:00 PM, Mile High United Way - PCL Conference Room
- October 17, 10:00 - 11:00 AM, Mile High United Way - PCL Conference Room
- October 19, 5:00 - 6:00 PM, Mile High United Way - PCL Conference Room
- November 3, 8:00 - 9:00 AM, Colorado Convention Center
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Haley Shelley
Hi @Tasina, we were not able to produce a training video for this year however the video included in your volunteer reminder email has most of the information you need to know. Also, please review the information in that same email |
ron young wrote on September 10th, 2016
thanks for this opportunity
Hi Haley, is the online training video still in production?